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Kelloch reviewed

What this review means

Sam Ella

Forás Virtual Operations

Virtual operations specialist for small organisations

About

Tailored operational support for the quietly-overwhelmed founder, leader, or team. Systems that work, documents that breathe, and the space to be proactive again. I'm an operations and organisational development specialist with over a decade’s experience – and a deep love for the quiet, behind-the-scenes work that lets other people thrive.

Services & packages

Day-to-day operations support

£45/hour (£400/10hr block)

Admin, inbox management, updating records, scheduling, small reports, and the thousand little things that eat your week. A steady pair of hands in the background, week in, week out.

Systems creation & population

£45/hour (£400/10hr block)

Whether that's a large CRM for project management, or something small to make sure you remember when to do your compliance reporting. Designed around how you actually work.

System audits

£45/hour (£400/10hr block)

Does it still do what you need it to? I'll dig in, map what's there, flag what's broken, and recommend what's worth fixing – and what isn't.

Document creation

£45/hour (£400/10hr block)

Handbooks, how-to procedures, manuals, policies. Clear, readable, and written so an actual human can follow them on a Tuesday morning.

Change management

£45/hour (£400/10hr block)

Scoping, planning, implementing, evaluating. Whether you're rolling out a new tool or reshaping how a whole team works, I'll help you do it without drama.