Privacy
This page explains what Kelloch collects through this website, why it is used and the choices you have.
Who is responsible
Kelloch is the data controller for personal information submitted through this website and Kelloch services. Email info@kelloch.org.uk with a privacy question or request.
What we collect
When you contact Kelloch, submit a form or create an account for a Kelloch tool, we may receive your name, email address, organisation, professional profile details and the information you choose to provide. Basic technical information may also be recorded to keep the website and its forms secure.
Why we use it
- To take steps you ask for before entering into a contract and to provide an agreed service.
- To respond to enquiries and manage service relationships.
- To maintain account progress where a tool offers sign-in.
- To protect consent, access and security within Talent Direct.
- To meet legal obligations and maintain appropriate business records.
- To improve services using aggregated feedback where Kelloch has a legitimate interest in doing so.
Where Kelloch relies on consent, you can withdraw it at any time.
Who can access it
Kelloch uses carefully selected service providers for website hosting, forms, authentication, email and secure records. They may only use information to provide those services. Information is otherwise shared only where needed to deliver what you asked for, meet a legal obligation or act on your clear instruction. Talent Direct contact details remain locked until the professional approves access.
International transfers
Some technology providers may process information outside the UK. Where this happens, Kelloch requires an appropriate legal safeguard, such as a UK adequacy decision or approved contractual protections.
How long we keep it
Information is reviewed regularly and kept only while it is needed for the purpose collected, an active service relationship, or a legal and record-keeping requirement. When it is no longer needed, it is deleted or anonymised.
Cookies and local storage
This website does not use advertising cookies. Essential browser storage may be used for sign-in, security and saved progress in tools that need it. If non-essential analytics are introduced, this notice will be updated and consent requested where required.
Your rights
Depending on the circumstances, you can ask for access to your information, correction, deletion, restriction or transfer, and you can object to certain uses. You can also withdraw consent at any time. Some records may need to be retained where there is a legal or contractual reason.
To exercise a right, email info@kelloch.org.uk. You also have the right to complain to the Information Commissioner's Office.